LB Studio is a carefully curated selection of women’s jewelry set in gold and featuring diamonds and gemstones. All pieces from this collection will begin with the letters EX, NX, BX or RX in the item number. Currently, this collection is only available for sale online, directly through our website www.laurenb.com for United States shipping. Terms and conditions for these pieces are outlined here and do not follow the same protocol as our engagement ring, wedding band and fine jewelry collection. Please email sales@laurenb.com for any related inquiries

All orders placed for in-stock items will be processed immediately and ship between two to five business days. Out-of-stock items will ship within four to six weeks unless otherwise noted. For expedited shipping inquiries please contact sales@laurenb.com referencing your order number.

Items are shipped via FedEX overnight or second-day air and a signature is required upon delivery. For in-stock items please specify which date you would like to receive the item at checkout. For out-of-stock special orders, we will email you once the item is ready to coordinate a shipping date. In all cases, we will email you a tracking number once the shipment has been created. If you need to ship your item to a non-billing address, we reserve the right to ask for address verification. Please see our shipping rates below which only apply for addresses within the United States.

Currently, in store pick-up is not available for LB Studio pieces

All sales are final for all on-sale items and any out-of-stock special orders unless there is a product defect. If you need to cancel your order, you have a 24-hour window from the time the order was placed to email us at sales@laurenb.com. For in-stock items, there is a 7-day return period from the time the item is received, and must be in its original, unworn condition and packaging. To do so please email sales@laurenb.com with your order#, reason for return and we will provide you with a prepaid shipping label along with a return authorization number. Upon receiving your item back in the mail, we will inspect the item and issue credit if it is in its original condition less the return shipping cost. We reserve the right to refuse any return based on the condition of the piece.

For all repair inquiries on LB Studio pieces please contact sales@laurenb.com referencing your order#. We guarantee our pieces against manufacturing defects for the first 60 days and will repair your item free of charge less the shipping cost. If it has been deemed the item has been damaged intentionally or worn improperly, we reserve the right to refuse the repair. After 60 days, we can still repair your piece for a charge that is based on the nature of the work needed. All repairs take between two to four weeks, and once it is ready to ship, we will contact you and provide you with tracking information.

 Most items are available for order in any metal color. If the “Special order item; allow 4 to 6 weeks for delivery time” message appears after you select the metal color, it means that option is not in stock and will be custom made for you. The metal color that appears by default on the product page is the one we currently have in stock however we may have multiple options available.

Rings are usually available in finger sizes of 3 to 9. If you need a ring size outside of this range, please contact us directly to see if it can be ordered. If the “Special order item; allow 4 to 6 weeks for delivery time” message appears after you select the ring size, it means that option is not in stock and will be custom made for you. The finger size that appears by default on the product page is the one we currently have in stock however we may have multiple options available.

Direct through the website orders can only be processed using credit cards. If you need to pay by bank wire transfer or certified check please email sales@laurenb.com. Layaway plans are not available for LB Studio pieces and must be paid in full at the time the order is placed.

State sales tax of 8.875% is only collected on orders shipped within New York state and will be calculated at checkout. For orders shipped abroad, the client is responsible for local duties and taxes which typically range from 10% to 20% of the purchase price.

We reserve the right to refuse any order made with us based on our sole discretion. This may be due to the nature of the order or account information. We will attempt to notify you by email once your order has been canceled.

All pieces of jewelry should be worn with care and any sudden contact or constant friction with another surface may cause damage to it. Some common tips to keep in mind to help maintain the longevity of your piece:

• Remove your jewelry before daily routines like showering, lotion, perfume, etc
• Keep jewelry off when engaging in strenuous activities, especially the gym
• Do not wear your jewelry to sleep as it can get caught on fabrics causing the prongs and metal to bend out of shape
• Clean your jewelry using a soft toothbrush and scrubbing it gently with mild soap and warm water